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Welcome to the 3rd National Complaints Day - Helping Consumers and Organisations "Get Their Complaints Fixed!"

Participating Organisations

CDC Software is supporting National Complaints Day on Friday 13th August. Their Respond solution is recognised as market-leading enterprise complaints and feedback management software. The CDC Respond suite of products provides organisations of any size with a scalable complaint and feedback management infrastructure; extending customer service capabilities to front-line staff, whilst providing extensive management information to drive change and improve business practices.
IT Performs Business Intelligence Consultancy improves the way companies measure and manage their business, specifically their complaint management information. Which? Legal Service offers unlimited professional consumer and employment legal advice by phone and email from experienced lawyers, and will once again be offering free, independent, expert legal advice on selected consumer complaints on National Complaints Day ComplaintCommunity are the Lead Sponsors of National Complaints Day 2010. They are the leading free to use complaint management social media community tool - serving consumers, companies and all others in the process Foviance is a cross-channel customer experience consultancy to the world's leading brands.

 

The official independent expert in settling complaints between consumers and businesses providing financial services. In partnership with Complaintcommunity, the ombudsman will be answering your questions during Ombudsman Hour starting at noon. Watch this site for more details! Claims Management Regulation is delivered by the Ministry of Justice, providing information and advice for consumers and others who deal with claims management businesses. SavvyWoman’s aim is straightforward: to help women everywhere get more from their money.
 

 Consumers

 

Got a Complaint but don’t know what to do next?

 

“2010, The Summer Of Discontent”

Turning Your Holiday Gripes into Consumer Rights!

 

Join in on the day to receive Free Consumer Advice and Support on your Complaints from

 

Which? Legal Service offers unlimited professional consumer and employment legal advice by phone and email from experienced lawyers, and will once again be offering free, independent, expert legal advice on selected consumer complaints on National Complaints Day
WHICH? Legal Services


The official independent expert in settling complaints between consumers and businesses providing financial services. In partnership with Complaintcommunity, the ombudsman will be answering your questions during Ombudsman Hour starting at noon. Watch this site for more details! 
Financial Ombudsman Service 


Consumer Direct provides clear practical consumer advice. Visit our website which has been designed to provide you with advice before you buy and the information you need to resolve your consumer issues after you have made a purchase. If you can't find the answers to your problem on the site, our regionally based telephone advisors can give practical advice on various consumer issues - from problems with cars to faulty household appliances 
Consumer Direct


ComplaintCommunity are the Lead Sponsors of National Complaints Day 2010. They are the leading free to use complaint management social media community tool - serving consumers, companies and all others in the process 

 ComplaintCommunity

 


CLICK HERE TO FIND OUT MORE

IPAD 64GB Prize for The Best Complaint on National Complaints Day 2010!

Click on the link above and post your Complaint for free!

Organisations

 

Do you know how Complaints affect your business?

 

“2010 – A Social Media Odyssey”

How to cope with the impact of Social Media

And the developing regulatory environment for Complaints

 

National Complaints Day will comprise a number of free events,

providing expert advice and support to organisations to improve their customer service!

 

Join with leading experts to find out:

  • How Social Media can make or break your online Customer Service
  • How to transform your business using your Complaints
  • How to use your complaints as your new “Best Friend”
  • How to use your own data to learn from complaints and improve your business performance
  • How Financial Services Firms can learn from Regulators to improve their complaint management

 

 CLICK HERE TO FIND OUT MORE
 


Please contact us at help@nationalcomplaintsday.com if you have any questions.

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